다시 뛰는 공정도시 서울!

초록

급변하는 자치분권 상황을 반영한 서울특별시의회 사무처 조직진단 및 효율적인 조직설계 연구용역 최종보고서

목 차I. 연구의 의의 및 목적 ·····································································11. 연구의 의의 및 방법 ······································································· 1가. 연구의 의의 ···············································································1나. 연구의 범위 ···············································································2다. 연구방법 ·····················································································32. 지방의회 및 기능분석 ·····································································5가. 지방의회 주요기능 ·····································································5나. 기능분석방법 ··············································································9Ⅱ. 서울시의회 의정환경 변화 분석 ···········································131. 민원 증가 ···························································································132. 전문성과 독립성 요구 ····································································133. 인사권 강화 ·······················································································144. 급변하는 지방의정 환경의 변화 ·················································15Ⅲ. 업무량 분석 및 조직진단 인식조사 ···································181. 업무량 분석 및 조직진단 ······························································18가. 서울시의회사무처 조직 구성 ····························································18나. 인력현황 ································································································19다. 부서별 인력현황··················································································20라. 부서별 기능(전체) ··············································································21마. 부서별 기능(직무중요도가 높은 업무 및 사업) ··························31바. 부서별 직무성격··················································································43사. 부서별 주요사업의 전문성 ································································452. 업무프로세스 분석 ········································································ 47가. 언론홍보실 홍보팀 「서울의회 발행」········································ 47나. 언론홍보실 홍보팀 「소셜미디어 의정활동 콘텐츠 기획 제작및 홍보」······························································································48다. 의정담당관 총무팀 「인사관리 및 임기제 공무원 채용」········49라. 의정담당관 총무팀 「예산편성」····················································50마. 의정담당관 교류협력팀 「자매도시 방문」··································51바. 의정담당관 교류협력팀 「의원 해외공무 국외활동심사위원회 개최」··············································································52사. 시민권익담당관 민원관리팀 「민원처리과정」····························533. 서울시의회사무처 면담분석 ·····················································54가. 언론홍보실 ····························································································54나. 의정담당관 ····························································································54다. 의사담당관 ····························································································55라. 시민권익담당관 ····················································································55마. 입법담당관 ····························································································56바. 예산정책담당관 ····················································································56IV. 국내·외 사례 분석 ····································································581. 미국 지방의회 조직 운영체계 분석 ·········································58가. 지방정부별 의회의 특징과 운영 현황 ············································58나. 뉴욕시 및 로스엔젤레스시 지방의회 보좌인력 자료 ················602. 영국 지방의회 조직과 운영체계 ·················································72가. 영국 지방정부의회의 지원체제 ························································72나. 영국 제도의 특징 및 시사점 ····························································823. 프랑스 지방의회 조직과 운영체계 ·············································84가. 프랑스 지방의회 조직의 특징 ··························································84나. 지방의원 지원활동··············································································854. 일본 지방의회 조직 및 운영체계 ···············································87가. 일본 지방의회의 사무기구 및 인력 운영 제도 ····························87V. 서울시의회사무처 조직 및 인사개편방향 마련 ·················951. 기본방향 ·····························································································95가. 현황 ········································································································95나. 기본방향 ································································································962. 기구개편 대안 ················································································· 97가. 제1안 ·····································································································97나. 제2안 ···································································································105