다시 뛰는 공정도시 서울!

문서번호 감사담당관-4063 결재일자 2023. 3. 8. 공개여부 부분공개(5) 방침번호 시 민 주무관 감사3팀장 감사담당관 감사위원장 조신형 이용훈 김현중 03/08 이해우 협 조 심의1팀장 지유현 감사결과보고서 (조치예정사항) 서울대공원 기관운영 종합감사 결과 2023. 3. 감 사 위 원 회 ( 감 사 담 당 관 ) ☞ 해당사항이 있는 부분에 ‘ ■ ’ 표시하시기 바랍니다. (※ 비고 : 필요시 검토내용 기재) 구 분 사전 검토항목 점검 사항 검토완료 해당없음 비 고 일반사항 정책일반 ◆ 제반 법규와 실태, 실제 현장의 의견 등을 검토하였습니까? (법령, 규칙, 통계·빅데이터, 시민의견 등) □ ■ ◆ 정책(사업) 집행의 직·간접적 영향 및 효과성을 분석하였습니까?(갈등, 약자, 일자리, 안전, 탄소 감축 등) ※ 약자 : 하단 세부 검토항목 점검 □ ■ ◆ 정책·계획·전시물·홍보물 등이 역사적 사실에 부합하는지 검토하였습니까? □ ■ ◆ 불필요한 외국어·외래어 표현 대신 바른 우리말을 사용하였습니까? ■ □ ◆ 정책·계획 등의 지속가능성을 검토하였습니까?(경제·사회·환경 등) □ ■ 약자와의 동행 목적 ◆ 경제적으로 취약한 약자를 지원하기 위한 사업인가? □ ■ ◆ 주거, 생계, 의료, 교육, 기타 분야 중 어느 것에 해당하는가? □ ■ 주거/생계/의료/교육/기타 ◆ 단순지원 사업과 사다리지원 사업 중 어느 것에 해당하는가? (단순 : 어려움 즉시 개선 / 사다리 : 계층 상향 또는 안정 유도) □ ■ 단순지원/ 사다리지원 ◆ 경제적으로 취약한 약자가 아니라 하더라도, 다양한 분야의 사회적 약자를 배려할 수 있는 수단을 포함하였는가? □ ■ 계획수립 ◆ 사업 대상자가 쉽고 편리하게 서비스를 활용할 수 있도록 사업을 구성하였는가? □ ■ 집행·홍보 ◆ 집행과정에서 발생할 수 있는 역효과를 최소화하기 위한 대안을 고려하였는가?(‘약자’ 낙인효과, 역차별 등) □ ■ ◆ 사업 대상자에게 적절한 홍보 수단을 채택하였는가? □ ■ 평가·환류 ◆ 사업효과를 측정할 수 있는 지표(산출, 과정, 성과 등)는 마련하였는가? 아닐 경우, 성과를 평가할 수 있는 대체·보완 수단이 존재하는가? □ ■ 목 차 Ⅰ. 감사실시 개요 1 Ⅱ. 감사대상 기관 현황 2 Ⅲ. 감사 지적사항 목록 7 Ⅳ. 감사 총평 8 Ⅴ. 분야별 지적사항 11 1. 조직·인사 분야 11 2. 예산·회계 분야 13 3. 시설 운영·관리 분야 14 4. 계약 분야 20 5. 공유재산 관리 분야 31 Ⅵ. 감사결과 조치 39 1. 처분요구사항 일람표 39 2. 신분상 조치사항 목록 40 3. 현지 조치사항 일람표 41 Ⅶ. 향후 추진계획 42 [붙임] 처분요구서 ***, 현지조치 ** Ⅰ. 감사실시 개요 1. 감사배경 및 목적 ㅇ 서울대공원은 2010년 이후 종합감사 장기 미수감 기관으로 운영 전반에 대한 점검을 통해 부적정한 업무 관행을 개선하고 성실한 사업 수행을 유도함으로써 기관 관리·운영을 내실화하고 시민들에게 안전하고 쾌적한 공원 이용 환경을 제공하고자 함 ※ 2019년 도시공원시설 운영 및 관리실태 특정감사 실시(서울대공원 외 1개 기관) 2. 추진내용 ㅇ 감사대상 : 서울대공원 ㅇ 감사기간 : 2022. 11. 23. ~ 12. 16.(기간 중 18일) ㅇ 감사인원 : 감사3팀장 등 8명(공익감사단 2명 포함) ㅇ 감사범위 : 2019. 1. 1.부터 감사일 현재까지 처리한 업무 전반 3. 감사중점 ㅇ 조직, 인사, 예산, 회계 관리 적정성 여부 ㅇ 시설 운영·관리 적정성 여부 ㅇ 용역, 공사 등 계약 적정성 여부 ㅇ 공유재산 관리 적정성 여부 등 4. 지적사항 총괄 (단위 : 건, 천 원, 명) 합 계 변 상 (금액) 징계 (인원) 시정(금액) 주의 (인원) 개선 권고 통보 고발 (인원) 총건수 신 분 상 조치인원 재 정 상 조치금액 소 계 추 징 (회수) 감 액 기 타 ** * ** ** *** Ⅱ. 감사 대상기관 현황 □ 기 관 명 : 서울특별시서울대공원 □ 설 치 일 : 1999. 3. 15. □ 위 치 : 경기도 과천시 대공원광장로 102 □ 조직 및 인력(‘22.10.31. 기준) ㅇ 조직 : 1부 1원 9실·과 서울대공원장 관리부 동물원 전 략 기 획 실 총 무 과 운 영 과 시 설 과 조 경 과 동 물 기 획 과 동 물 복 지 1 과 동 물 복 지 2 과 종 보 전 연 구 실 ㅇ 인력 : 387명(공무원 177, 공무직 180, 촉탁직 30) - 공무원 : 203명/177명(정원/현원) 구 분 계 일반직, 관리운영직 임기제 일반직 전문경력관, 연구직 소계 5급이상 6급이하 소계 5급이상 6급이하 소계 전문경력관 연구사 정 원 203 113 10 103 45 2 43 45 42 3 현 원 177 111 10 101 39 2 37 27 25 2 과부족 △26 △2 - △2 △6 - △6 △18 △17 △1 - 공무직？촉탁직 : 223명/210명(정원/현원) 구 분 계 공 무 직 촉탁 계약직 소계 일 반 종사원 환 경 정비원 시 설 정비원 시 설 청소원 시 설 경비원 대 민 종사원 소계 시 설 청소원 시 설 경비원 정 원 223 192 4 62 67 24 9 26 31 26 5 현 원 210 180 4 55 65 24 8 24 30 26 4 과부족 △13 △12 - △7 △2 - △1 △2 △1 - △1 □ 주요시설 현황 (’22.10.31.기준) 구분 면적 및 규모 세부 현황 동물원 ·면적 : 2,194,241㎡ (시설면적 : 734,000㎡) ·동물 : 232종 2,148수 식물원 ·면적 : 229,759㎡ ·식물 : 1,558종 109,613본 테마가든 ·면적 : 82,147㎡ (어린이동물원 포함) ·장미,수목류 : 150종 54,100주 ·동물 : 24종 190수 캠핑장 ·면적 : 132,000㎡ ·야영지, 텐트, 관리사무소, 매점, 농구장, 배구장, 등산로, 음수대, 야외탁자 등 주차장 ·면적 : 200,412㎡ ·총 6,797면(서울대공원 5,659면, 서울랜드 989면, 현대미술관 149면 코끼리열차 ·운행구간 : 호수 순환도로 2.2㎞ ·운행차량 : 9대(친환경 디젤6, 전기차3) ·운행능력 : 회당 95~105명, 시간당 6회 리프트 카 ·1구간 : 733m ·2구간 : 977m ·운행기수 : 258대(3인용) ·운행능력 : 시간당 774명(편도) 서울랜드 ·면적 : 234,564㎡ ·건물 109동, 공작물 981기 □ 서울대공원 관람객 현황 (’22.10.31.기준, 단위:명) 연도 입장객 총 수 동물원 테마가든 캠핑장 계 유료 무료 계 유료 무료 계 유료 무료 2018 2,232,497 1,859,139 1,299,046 560,093 287,899 169,253 118,646 85,459 76,926 8,533 2019 2,045,477 1,715,578 1,162,638 552,940 246,205 128,667 117,538 83,694 77,975 5,719 2020 1,289,569 1,100,195 791,134 309,061 116,556 63,693 52,863 72,818 64,490 8,328 2021 1,451,091 1,170,406 961,053 209,353 208,475 107,868 100,607 72,210 63,470 8,740 2022 1,426,035 1,186,163 1,005,503 180,660 215,156 95,675 119,481 24,716 22,781 1,935 □ 사용수익허가 시설 이용 현황 (’22.10.31.기준, 단위:명/대) 구분 2018 2019 2020 2021 2022 서울랜드 1,164,647 1,455,872 648,938 1,064,456 1,403,573 스카이리프트 692,718 670,651 505,182 807,383 738,650 기린나라 106,032 88,735 8,005 - - 주차장(대) 555,211 635,864 484,520 885,169 825,998 □ 사용수익허가 시설 현황 (‘22.10.31.기준, 단위:개소) 계 휴게음식점 자동판매기 놀이시설 카페 주차장 기념품점 캠핑장 이동 편익시설 유모차 대여소 18 6 1(7대) 2 2 2 1 1 2 1 □ 사용수익허가 시설 세부 현황 (단위:천 원) 연번 시설명 사용자 규모(㎡) 허가기간 사 용 료 (연간) 위탁자 선정방법 건물(동) 부지부속물 1 호랑이 음식점 *** 42 198 ********************* ******* 일반입찰 2 기린 음식점 *** 366.45 300.36 ********************** ******* 일반입찰 3 코뿔소 음식점 ***** 31.43 62.04 ********************* ******* 일반입찰 4 로 즈 스토리 *** 42 79 ********************* ******* 일반입찰 5 분수대 음식점 *** 40.26 88.12 ********************* ******* 일반입찰 6 주차장 휴게음식점 *** 365.26 46.91 ********************** ******* 일반입찰 7 라이언 카 페 *** 100.52 - ********************* ******* 일반입찰 8 음 료 자판기 *** 41.69 - ********************* ****** 일반입찰 9 유모차 대여소 **** 63.47 - ********************* ****** 일반입찰 10 기린 기념품 ***** 82.9 - ********************* ******* 일반입찰 11 해양관 카페 ***** 109.31 - ********************* ******* 일반입찰 12 서울랜드 ***** 109동 234,564 ********************* ********* 일반입찰 13 스카이 리프트 ******* 2동 1,353 ********************* ******* 일반입찰 14 전시시설 (이캐슬) ** ****** 1동 6,670 ********************* ******* 일반입찰 15 캠핑장 ***** **** 8동 27,000 ********************* ******* 일반입찰 16 주차장 **** **** - 168,968 ********************* ********* 일반입찰 17 캠핑장 주차장 ****** - 5,787 ********************* ******* 일반입찰 18 코끼리열차 **** ***** 541 11,775 ********************* ********* 일반입찰 □ 예산 현황 ㅇ 연도별 세입·세출 현황 (단위:백만 원) 구분 2022 2021 2020 2019 2018 2017 2016 세입 20,311 21,458 18,138 22,359 23,178 24,108 22,666 세출 41,240 28,782 27,040 35,164 37,274 37,782 30,651 자립도 49.3% 74.6% 67.1% 63.6% 62.1% 63.8% 73.9% ㅇ 세입예산(’22년 기준) (단위:천 원) 구분 과목명 세부과목 2022년 예산 2021년 예산 예산액 세부예산액 예산액 세부예산액 합계(경상적+임시적) 20,311,129 20,311,129 21,458,001 21,458,001 경상적 세외 수입 소계(경상적 세외수입) 20,129,085 20,129,085 21,270,767 21,270,767 사용료 수 입 입장료수입 동？식물원입장료 4,773,595 4,603,421 5,567,204 5,345,804 테마가든 입장료 170,174 221,400 기타사용료 수 입 캠핑장 사용료 12,446,508 365,558 12,794,581 378,052 Sky 리프트 877,400 956,853 서울랜드 사용료 4,916,770 4,844,817 기린나라 사용료 369,000 283,645 무궤도열차 사용료 1,686,428 1,696,519 캠핑장현대미술관주차장 273,202 271,790 판매시설 사용료 3,214,639 위탁시설공공요금 572,335 558,376 청사부설 주차장 주차수입 61,500 56,390 야구장대관료 49,260 54,155 공원점용료 및 사용료 60,416 91,896 사업 수입 주차요금수입 주차장 사용료 2,908,982 2,908,982 2,908,982 2,908,982 임시적 세외 수입 소계(임시적 세외수입) 182,044 182,044 187,234 187,234 기타수입 변상금 및 위약금 변상금 및 위약금 10,849 10,849 10,585 10,585 불용품매각대 불용품매각대금등 6,794 6,794 6,158 6,158 그 외수입 (기타잡수입) 자연학습교실 157,150 9,000 162,900 15,900 물품보관대, 은행이자 등 84,550 77,000 동물먹이판매수입 63,600 70,000 지난년도 수입 지난년도수입 지난년도 체납액 7,251 7,251 7,591 7,591 ㅇ 세부사업별 세출예산(’22년 기준) (단위:천 원) 세부사업명 2022년도 최종예산(A) 2021년도 최종예산(B) 증감액 (A-B) 증감율 합 계 41,240,231 28,782,352 12,457,879 43.35% 공원 안내간판 정비 99,250 26,750 72,500 271.0% 장미원 유지관리 1,037,684 432,000 605,684 140.2% 공원 홍보기능 강화 370,270 335,650 34,620 10.3% 식물전시회 운영 132,160 120,160 12,000 10.0% 공원활성화를 위한 마케팅 강화 575,250 511,750 63,500 12.4% 공원내 자원봉사자 운영 22,800 62,800 △40,000 △63.7% 공원편익(판매)시설 유지 및 보수 347,518 212,960 134,558 63.2% 서울대공원 전산화 사업 1,188,879 1,369,977 △181,098 △13.2% 서울대공원 시설장비 개선 36,000 13,000 23,000 176.9% 서울대공원 청사시설 유지관리 544,635 548,560 △3,925 △0.7% 서울대공원 매수표소 운영 562,009 265,964 296,045 111.3% 안전한 공원시설물 관리운영 124,697 65,826 58,871 89.4% 쾌적하고 안전한 대공원 환경조성 1,476,400 1,324,839 151,561 11.4% 서울대공원 경비대 운영 316,445 381,374 △64,929 △17.0% 서울대공원 야구장 운영 및 유지관리 227,948 68,741 159,207 231.6% 서울대공원 산업안전보건 운영관리 349,792 - 349,792 - 산림내 이용시설 정비 및 관리 1,666,300 1,834,113 △167,813 △9.1% 서울대공원 치유의 숲 조성 및 운영 722,617 38,547 684,070 1774.6% 공원시설물 유지보수 및 정비 10,875,657 7,407,409 3,468,248 46.8% 꽃동산조성 및 녹지조경시설물 유지관리 2,753,024 621,605 2,131,419 342.9% 공유재산 관리 201,715 487,676 △285,961 △58.6% 식물원 유지관리 1,061,197 293,826 767,371 261.2% 동물원 유지관리 2,552,835 2,083,371 469,464 22.5% 세계유수동물원과 교류 및 동물확보 459,000 368,000 91,000 24.7% 야생동물 종보전 연구 333,333 300,000 33,333 11.1% 동물병원 진료기능 강화 458,330 299,430 158,900 53.1% 동물사 유지관리 691,430 734,900 △43,470 △5.9% 동물 사육관리 및 환경 조성 4,971,966 3,503,696 1,468,270 41.9% 생태적 동물사 조성 및 전시환경 개선 6,015,903 1,972,000 4,043,903 205.1% 자연학습교실 운영 94,890 156,030 △61,140 △39.2% 체험학습 교육프로그램 개발 및 운영 40,000 - 40,000 - 산림생명자원관리기관 위탁연구사업 63,600 70,000 △6,400 △9.1% 동물원 정문 및 광장 환경개선 - 2,005,000 △2,005,000 △100.0% 기본경비 865,797 862,248 3,549 0.4% 국고보조금 반환 900 4,150 △3,250 △78.3% ***************** ********* *********** ********************************************************************** *************** ********* 연번 분야별 지 적 사 항 * ***** **** ************* * ************************ * *************** * ***** **** ***************** * ********************************** * ******** **** ******************** * ******************** * ******************* * ***************** ** *********************** ** ********************* ** ** **** ************************ ** *************************** ** *********************** ** ******************** ** ************************************ ** ************************** ** 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Ⅶ. 향후 추진계획 □ *** 감사위원회 안건 상정 : **************** ************************************* ******************************************* ************************************* ******************

27995572

20230309044008

본청

감사담당관-4063

D0000047548357