Name of Organization:

Urban Planning Division, Seoul Metropolitan Government

Project Name:

Development and operation of Seoul Urban Planning Portal & Urban Planning Information System(UPIS)

Project Summary:

<highlight>

서울도시계획포털 및 도시계획정보시스템(UPIS)는 수십년간 산재되어 있는 서울의 도시계획 정보를 전산화를 위하여 1999년 4월 구축계획 수립하고 구축을 시작하여 2011년 2월부터 대시민 서비스를 오픈한 시스템이다. 그 결과 150,000건의 DB를 구축하였고, GIS(geographic information system)지도기반의 혁신적인 도시계획정보 제공기술, 3D의사결정지원 시스템, ICT(information and communication technologies)를 이용한 맞춤형 정보전달 서비스 등을 통하여 서울의 도시계획 정보를 시민에게 신속하고 정확하게 전달하는 동시에 도시계획 담당 공무원들의 합리적인 도시계획 의사결정을 지원하고 있습니다.

<background>

As a megalopolis currently populated by 10 million people, Seoul has been the capital of South Korea for over 600 years, competing with the world’s metropolitan cities in terms of population and economic scale. In the past, Seoul was a devastated city due to the Korean War in 1950. Numerous urban planning projects have been repeatedly established, modified, and abolished by the government until the city rapidly recovered and gained its current status.

But, Information on the plans or decisions regarding urban planning were posted only on the little bulletin board in front of the government offices or scattered among internet websites, which were too difficult and abstract for citizens to understand and for the urban planning officials to share any substantive contents.

Upon the arrival of a democratic, open society was the people’s growing desire to know what it looks like when an urban planning case is decided and realized in front of their houses and neighborhood. The little bulletin board in front of the government offices and the scattered urban planning information could not satisfy the citizens as the city grew bigger with the rapidly increasing population.

With the development of IT, a system were established to gather the urban planning information of the city of Seoul to support government officials' rational decision making and to open such to the public clearly and efficiently.

<achievements>

Over 1,000 urban planning officials of Seoul Metropolitan Government and its  autonomous districts are entering all the procedures for urban planning from drafting to decision making, and such information is delivered to the citizens in real time through Seoul Urban Planning Portal, SMS text messaging, e-mail, and Open API(Open Application Programmer Interface) service and marked on the GIS-based map.

Currently, approximately 150,000 cases of data are stored in UPIS, and it became a service visited by a daily average of 1,000 people who were drawn by the slogan "You can find all the information about the urban planning of Seoul in Seoul Urban Planning Portal."

Furthermore, it became possible for 1,000 urban planning officials to be capable of consistent administration and prompt, rational decision making thanks to smooth information-sharing and to actualize clear urban planning administration by making available the information on related works.

Project Goals

<Clear and Accurate Communication and Transmission of Urban Planning Information of Seoul>

Seoul is a megalopolis with a population of over ten million. As such, its urban planning is very complicated and massive. Since it was very difficult for citizens to get all the information on urban planning accurately and swiftly, Seoul established the Urban Planning Information System (UPIS) based on GIS and the urban planning portal, based on the realization of the necessity to inform citizens of urban planning decisions more efficiently and positively.

<Support Information Sharing and Rational Decision Making by Urban Planning Officials>

There have been physical limitations to keep and manage paper-based documents since some of the urban planning cases of Seoul take around 10~20 years to finish; thus producing massive administrative documents.

Moreover, though information sharing between departments, predecessors and successors, and city government and autonomous districts is essential in making consistent, rational decisions in urban planning, the past system that used paper documents had been limited in such manner, including the management of changes in work history.

Note, however, that the establishment of UPIS which computerized a series of processes from drafting to decision with GIS maps enabled all urban planning officials to share the information easily for rational decision making.

Comprehensive Information System for Urban Management

<Technology of Providing  Innovative GIS-based Urban Planning Information>

The existing urban planning information had only been providing flat, static information focusing on the text and images even as the city was changing continuously in a three-dimensional manner. Note, however, that Seoul Urban Planning Portal and UPIS enabled citizens to get live information at home and which is easy to understand by providing an innovative type of information that helps manage the urban planning history of the land with the presentation of the exact area in diagram based on the GIS map.

<Delivering Urban Planning Information by Mobile and the Internet>

If a citizen requests information about a certain area when registering on the homepage of Seoul, the official in charge will send him or her urban planning information (establishment, modification, abolishment of urban planning) of his/her area of interest through the desired method, e.g., SMS (text messaging service) or e-mail (e-mail service).

A citizen can file an opinion on the urban planning based on such  information or find out about the decisions in the area. More detailed information about the location can be viewed by logging into Seoul Urban Planing Portal with the map. Additionally, the OPEN API (Open Application Program Interface) service has been provided since 2012 for citizens to utilize the information when needed.

<Support Decision Making through 3D Decision Making Support System>

Through 3D Decision Making Support System, 3D modeling and demonstration to see how the plan to be decided will affect the surrounding areas.

Also, Sunlight, Topographical Profile, View Shade, Altitude, Open Index, View Point analysis for decision are supported.

If you specify the area, information of land and buildings in the area can be viewed into a document. The status of old buildings in the area and whether or not reconstruction and redevelopment is required can be analyzed.

Economic Benefits

<도시계획 모델링 및 시연을 통한 사회적 비용 감소>

The urban planning of Seoul should go through deliberation by the Urban Planning Committee, which consists of experts and officials in each field; virtual plans in 3D-based landscape materials in UPIS are being demonstrated to check how the plan might affect the city. This function can be helpful for the citizens who request for change in urban planning to have an opportunity to do the modeling in person through the 3D file, which will reduce  conflicts between neighbors and companies due to the new urban planning and prevent waste of money and administrative force caused by the wrong decisions.

3차원 시뮬레이션을 통해 주변지역과의 경관상 부조화를 사전에 방지 할수 있고, 분쟁을 최소화 하여 잘못된 의사결정으로 인한 비용과 행정력이 낭비되는 것을 막을 수 있다.

<종이 기반의 도시계획 관련 서류 및 도면 보관 비용 절감>

종이 지도 대신 전산환경에서 다양한 전산도면으로 대체 되면서 종이지도 미사용으로 인한 예산이 절감되었으며 도면편집의 용이성을 확보할 수 있게 되었다.

또한 종이 지도 및 서류의 장기간 보관을 위한 캐비넷, 창고 확보에 대한 부담이 줄고 각종 기록물에 대한 전자서고화로 방대한 자료의 공유, 업무의 편리성, 유용성을 확보하게 되었다. 또한, 도시계획 결정 과정에 대한 내부결재 시스템 연동으로 업무가 신속하게 처리되어 행정의 효율성이 증대되었다.

Improved Efficiency in Urban Management

도시계획 모델링 및 시연을 통한 합리적인 의사결정으로 불필요한 분쟁이 감소되고  종이 기반의 도시계획 관련 서류 및 도면 보관 비용 절감외에도 도시계획정보시스템(UPIS)는 시민에게는 도시계획정보를 신속하게 알리고 도시계획 담당공무원의 합리적 의사결정을 지원함으로써 도시의 효율적인 관리에 크게 기여하고 있다.

Seoul Metropolitan Government has invested a total of 7.7 billion won (approximately $7,514,000) including maintenance services since the initial planning and establishment of Seoul Urban Planning Portal and UPIS in 1999.

It is not possible to quantify the profit from Seoul Urban Planning Portal and Urban Planning Information System in which vast sums of money have been invested, since it is weighted based on the qualitative effects of providing urban planning information effectively and supporting urban planning officials in making resonable decisions. Nonetheless, waste of money, time, and administrative force will be considerable when the urban planning information, which directly affects citizens' quality of life and property rights, fail to be managed systematically or to be provided promptly.

Improved Public-Private Cooperation

<원활한 정보공유로 인한 공공기관 간 내부 협력 향상>

서울의 1000명의 도시계획 담당 공무원이 일관성 있는 합리적인 도시계획을 결정하기 위해서는 부서 간, 전임자와 후임자 간, 서울시와 자치구 간의 정보공유가 필수적이나, 과거에 종이문서로 유통 및 전달되었던 체계는 정보공유에 한계가 있었으며 변경된 이력에 대한 관리도 쉽지 않았다.

그러나 도시계획정보시스템(UPIS)의 구축으로 입안부터 결정까지의 일련의 과정이 GIS 지도와 함께 모두 전산화되어 모든 도시계획 담당 공무원이 쉽게 정보를 공유할 수 있게 되어 합리적인 의사결정이 가능하게 되었다.

<공공의 적극적 정보 개방으로 민간의 창의적 서비스 개발 유도>

시민생활과 밀접한 관련이 있는 용도지역, 지구단위계획, 도시계획사업 구역 지정 현황, 도시계획 용어 해설자료 등에 대하여 서울시가 보유한 주요 도시계획정보를 민간 포털 사이트와 협약을 통해 제공하고, 민간 포털사이트에서 해당 도시계획 정보를 활용한 지도서비스 등 다양한 서비스 컨텐츠를 개발하여 제공하고 있다. 또한 Open API를 통하여 제공된 도시계획 관련 원천 데이터를 민간에서 누구나 창의적인 서비스로 재활용 할 수 있도록 하고 있다.

Establishment of Urban Management System

<Providing GIS Map-Based Intuitive and Specific Urban Planning Information>

Seoul Urban Planing Portal gathers the relevant information regarding urban planning in one place and presents the spatial extent and model on the GIS map to view the overall changes of Seoul intuitively, without being limited to the existing text, documents, and images.

Citizens can retrieve related information promptly with the map, including the current status of areas, districts, and sections of zoning in Seoul, district level plans, location and contents of various businesses related to urban planning, and announcements related to urban management planning.

Moreover, this system gives the option of viewing either two-dimensional or three-dimensional map or viewing them together on one screen. It facilitates understanding of urban planning of Seoul by checking the status of two-dimensional zoning areas or district planning area marked on the map through the three-dimensional map.

<Delivering Customized, User-Friendly Urban Planning Information>

If a citizen requests information about a certain area when registering on the homepage of Seoul, the official in charge will send him or her urban planning information (establishment, modification, abolishment of urban planning) of his/her area of interest through the desired method, e.g., SMS (text messaging service) or e-mail (e-mail service).

A citizen can file an opinion on the urban planning based on such  information or find out about the decisions in the area. More detailed information about the location can be viewed by logging into Seoul Urban Planing Portal with the map. Additionally, the OPEN API (Open Application Program Interface) service has been provided since 2012 for citizens to utilize the information when needed.

<Support Decision Making through 3D Decision Making Support System and Conversion of Documents Into Database>

The systematic information management of Seoul Urban Planning Portal and Urban Planning Information System (UPIS) supports urban planning officials in making rational decisions. It provides detailed history from the initial decision of urban planning to modification and abolishment, including files of notifications and announcements. For the case in the process of decision making, it provides guidance such as dates, detailed information, and later procedures at each step.

It also aggregated extensive data regarding the city including building register (purpose, structure, construction year, stories), current status of urban planning, and certificate of land use plan (area, price, owner, category), playing an important role in proper decision making related to urban planning.

Virtual plans in 3D-based landscape materials in UPIS are being demonstrated to check how the plan might affect the city. Also, through 3D Decision Making Support System, Sunlight, Topographical Profile, View Shade, Altitude, Open Index, View Point analysis for Committee are supported.

<Providing Unified Search to Find Out All Related Information at Once>

"Seoul Urban Planning Portal" contains all urban planning contents of Seoul, such as basic urban plan, major urban planning projects, current status of urban management plan, and drafts and decisions.

For users who are not familiar with urban planning, unified search functions provide all related urban planning information with one keyword and explanations of related terms at the same time.

For example, entering the keyword "Gangnam-gu" on the search window displays the current status of urban planning such as district plans of Gangnam-gu, redevelopment/reconstruction, and new town and related information such as read announcements/decision notice. On the other hand, entering "district plans" will display the explanation on the term, current status of district plans of Seoul, and all read announcements and decision notices.

<Provide Explanations on the Difficult Terms and Procedures for the Citizens>

Seoul Urban Planning Portal provides a service dubbed "Urban Planning Terms Made Easy," which explains the difficult terms and procedures related to urban planning with fun and easy pictures. It can also be searched through the private portal, for use by a greater number of citizens.

Steps Forward

Seoul Urban Planning Portal and Urban Planning Information System (UPIS) have entered into a stabilization phase based on the faithful integration and accumulation of past documents and updates that frequently occur in urban planning. With this system, the officials could be supported to make rational decisions, with the citizens provided overall information on the city promptly and accurately.

Considering the fact that urban planning determines the fate of the future city with its extensive effects on current city lives, Seoul Urban Planning Portal and UPIS will be improved and so that it will evolve into the policy level that enables comprehensive decision making by policy makers and specialists.

이 때문에 서울과 같이 인구가 많은 거대도시에 도입하면 다음과 같은 이익을 얻을 수 있을 것이다.

▷ 통합 지리정보체계로 효율적인 데이터 연계운영과 서비스 실시 가능

▷ Web 기반의 포털사이트로 인한 시민의 접근성 향상

▷ 전담조직의 운영을 통하여 도시계획 정보화에 기여

▷ 도시계획정보를 각종 정책결정에 지원하고 민간의 참여도 유도 가능

▷ 데이터 표준화를 통하여 데이터의 공유 활성화

Project Completeness

Project Launch Date (dd-mm-yyyy): 01-04-1999

Project Finish Date (dd-mm-yyyy): 20/02/2011

Project Operational Period (dd-mm-yyyy ~ dd-mm-yyyy): 21/02/2011~continuing

Project Quality

UPIS는 GIS 지도 기반의 시스템으로써 주기적으로 베이스맵 갱신을 통하여 데이터의 최신성을 유지하는 것이 관건이다.

이를 위하여 연속지적도를 월1회, 연속주제도 및 도로명 주소 건물은 분기별 1회, 등고선과 같은 수치지형도와 항공사진은 연1회 주기적으로 갱신하고 있다. 또한 1000여명의 도시계획 담당 공무원들이 결정고시, 열람공고와 이와 관련된 도면 등을 수시로 업데이트 하고 있으며 현재까지 150,000건의 자료가 들어있다.

웹사이트인 도시계획포털의 경우 웹 접근성(we accessibility)과 웹호환성(web interoperability)을 최적의 상태로 유지하기 위하여 객관적 진단툴을 이용하여 연 2회 정기적으로 점검, 조치하고 있다.

또한 웹취약점 점검을 실시하여 웹사이트의 보안성 확보에도 노력하고 있다.

또한  시스템의 365일 24시간 무장애 무중단 서비스를 목표로 사용에 따른 불편 및 문의사항에 대하여 즉각적으로 대응할 수 있는 help desk를 운영하는 한편, 연 2회씩 사용자 교육을 실시하여 안정적 운영과 신속한 장애 복구에 힘쓰고 있다.

※ 웹 접근성(we accessibility : 장애를 가진 사람과 장애를 가지지 않은 사람 모두가 웹사이트를 이용할 수 있게 하는 방식)

※ 웹호환성(web interoperability : 브라우저와 운영체제(OS)에 상관없이 웹사이트를 이용할 수 있는 것)

Innovative Use of ICTs

과거 도시계획 입안 및 결정사항은 관공서 앞 ‘작은 게시판’에 게시하는데 그치고, 자료의 형태도 텍스트와 도면 위주였다. 각 관공서마다 운영되는 홈페이지에 산재되어 있었으며 이러한 자료는 시민이 이해하기에 어렵고 추상적이었으며, 도시계획 담당 공무원들 간에도 정보공유가 어려웠다. 또한, 엄청난 양의 종이 문서와 도면을 보관할 창고도 필요했다.

도시계획정보시스템(UPIS)와 도시계획포털의 탄생에는 IT 기술의 혁신적 발전이 있었다. 인터넷 홈페이지를 통하여 도시계획정보를 더 많은 사람이 볼 수 있게 되었고, 평면적인 텍스트와 도면위주에서 GIS 지도와 3D 입체자료 등을 통하여 시민들이 알기 쉬운 형태의 정보로 만들어졌다. 또한, 문자전송 서비스, 이메일 서비스 등을 통하여 도시계획정보를 PC와 모바일 폰으로도 편리하게 받아볼 수 있도록 하였다. 도시계획 정보의 전산화는 도시계획 공무원 간의 원활한 정보공유 이어져 더욱 합리적인 도시계획 결정도 가능해졌다.

Introduction of New Idea

<Technology of Providing  Innovative GIS-based Urban Planning Information>

The existing urban planning information had only been providing flat, static information focusing on the text and images even as the city was changing continuously in a three-dimensional manner. Note, however, that Seoul Urban Planning Portal and UPIS enabled citizens to get live information at home and which is easy to understand by providing an innovative type of information that helps manage the urban planning history of the land with the presentation of the exact area in diagram based on the GIS map.

<Innovative Improvement in Terms of Urban Planning Information Accessibility>

The conventional way of providing urban planning information such as posting in offline bulletin boards or in scattered websites of government offices had been passive and obligatory, resulting in the lack of accessibility, confusion, and inconveniences in using the information.

Through the establishment and operation of Seoul Urban Planning Portal and UPIS, a paradigm shift has occurred, changing the following: urban planning information "from being somewhat unclear and elusive to citizens to being easily accessed and provided directly by government administrative agencies. Citizens transformed "from being spectators to being direct consumers and participators,"; urban planning officials changed "from passive publishers to active communicators." Moreover, such paradigm shift induced more careful and clear administration and led to positive disclosures of information previously kept confidential, such as the list of members of the urban planning committee.