문서번호	공동주택과-20079
결재일자	2017.10.18.
공개여부	부분공개(5)
방침번호

				시 민
주무관	실태조사2팀장	공동주택과장		주택건축국장
이규동	신동진	김장수		10/18 정유승
협 조

同幸․相生 2017년 맑은 아파트 만들기

강서구 000아파트 관리실태 감사 결과보고

2017. 9.

주택건축국

공동주택과

☞ 해당사항이 있는 부분에 ‘ ■ ’ 표시하시기 바랍니다. (※ 비고 : 필요시 검토내용 기재)
구 분	사전 검토항목 점검 사항	검토완료	해당없음	비 고
시민 참여	● 시민 의견 반영 및 사업 참여 방안을 검토하였습니까? 예) 청책토론회, 설문조사, 시민공모 등	■	□
전문가 자문	● 관련 전문가 의견을 반영하였습니까? 예) 자문위원회 개최, 타당성 검토, T/F 운영 등	■	□
갈 등	● 이해 당사자 간 갈등발생 가능성을 검토하였습니까? 예) 주택가 공공주차장 조성, 택시 불법영업 단속 등	■	□
사회적 약자 배려	● 사회적 약자에 대한 배려를 검토하였습니까? 예) 여성, 아동, 장애인, 한부모 가정 등	□	■
일자리	● 일자리 창출 효과 및 일자리 수를 검토하였습니까? 예) 직·간접 채용, 취업알선, 전문인력양성, 창업지원 등	□	■
선거법	● 공직선거법에 저촉 여부를 검토하였습니까? 예) 홍보물 배포, 표창수여, 경품지급, 기부행위 등	□	■
안전	● 시민 안전 위험요인과 안전대책을 검토하였습니까? 예) 장소·시설물 점검, 안전관리 인력확보 등	□	■
타 기관	● 타 기관 협의·협력(타 자원 활용 등)을 하였습니까? 예) 중앙부처, 타 지자체, 투자·출연기관, 민간단체 등	■	□
홍 보	● 사업 홍보 방안을 검토하였습니까? 예) 보도자료, 기자 설명회, 현장 설명회 등	□	■
정 책 영문화	● 정책 영문화 및 해외홍보 방안을 검토하였습니까? 예) 영문 제목‧요약, 해외 언론 보도, 외국어 홈페이지 등	□	■
바른 우리말	● 서울시 행정 순화어 목록을 확인하였습니까? 예) 별첨, 첨부 ⇒ 붙임, 가이드라인 ⇒ 지침 등	■	□
결재문서공개	● 공개 여부를 “비공개”로 설정했다면 법적근거를 명확히 검토하였습니까? 예) 정보공개법 제9조 제1항 제1호~제8호	■	□

******* 아파트 관리실태 감사 결과보고

Ⅰ. 기본 개요

□ 감사 근거

○ 공동주택관리법 제93조(공동주택관리에 관한 감독)

- 강동구 시․구 합동 실태조사 요청(강서구청 주택과-******************)

□ 감사 개요

○ 기 간 : **********************

○ 대 상 : *************************

자치구	동/세대수	관리	형태	난방	사용승인
강서구	********	**	**	**	*********

○ 조사범위 : ‘14년 사용승인 이후 현재까지 관리실태 전반 및 민원사항

□ 감사 방법 : 시․구 공무원 및 외부전문가 합동 조사

○ 서울시 공동주택과 3명

○ 외부전문가 4명(회계사 1, 분야별 전문 퇴직공무원 3)

감사의 기본방향

◊ 사업자선정, 공사․용역 분야, 장기수선계획 분야 등 사례분석을 통하여 규정 미흡 및 미숙지 사항은 개선토록 조치

◊ 하자소송과 관련된 난방수, 방화문, 하자소송대리인, 하자진단 용역등 제반사항 사실확인․조사 후 갈등구조 근원적 해결방안 모색

◊ 감사요청시 증빙자료로 제출한 민원사항 위주 의견청취 및 집중 조사

Ⅱ. 감사 결과 총괄

	총 평
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□ 감사사항 사실확인 및 처분의견 (************************)

연번	적 출 사 항	처분 의견	처분 대상
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*	*************
***	************************	****	*******
***	******************	****	*******

□ 관리기간 조서 (기준시점 2017.8.7.)

입대의	임기	정원	현원	관리주체	관리소장	임기	비고
1기	************ ***********	**	**	****	***	*******************
				****	***	********************
				******	***	*******************
				******	***	***********
2기	************ ***********	**	**	******	***	***

Ⅲ. 감사결과 - 세부내용

ⅰ		주요 의혹 제기사항 사실관계

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제16조(배관의 청소 및 수압시험) ① 1․2차측 배관 및 열교환설비의 청소는 다음 각호와 같습니다.

1. 수압시험 등 운전을 위하여 사용하는 난방수는 시수를 사용하여야 하며, 열사용 전에         청소(Flushing)를 하여 배관내 이물질을 제거하여야 합니다.

2. 부득이 청수(침전시킨 지하수)를 난방수로 배관 물채움 할 경우 시수 공급이 가능한 시점에        교체하여야 합니다.

3. 시운전 3개월 경과 후 또는 입주전 1․2차측 계통별 스트레이너 등을 청소하여야 합니다.

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ⅱ		공사․용역 분야

1. 주택관리업자 및 사업자 선정 관련

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ⅲ		장기수선계획 분야

1. 장기수선계획 정기조정 미실시

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ⅳ		회계 분야

1. 회계처리기준 위반

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2. 단지내 복리시설 운영 관련

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ⅳ		관리 운영 및 기타 분야

1. 입주자대표회의 운영비 관련 관리규약 개정 건

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Ⅳ. 향후 계획

□ 조치계획

○ 시정명령․과태료부과 등 행정처분 및 행정지도

- 행정처분(행정절차법 제2조제2호) 중 시정명령은 행정절차법 제27조에 의거 제출기한을 정하여 의견제출 절차 준수하여 처리

- 과태료 부과처분은 질서행위규제법 제16조에 따라 제출기한을 정하여 의견제출 절차 준수하여 처리

○ 감사결과 및 개선사항 주민 안내(단지 게시) : *처분 확정 후

- 감사결과 주요 처분사항에 대한 감사 결과물(붙임참조) 게시

※ 세부내역 : 관리사무소 및 구청 보관‧열람

□ 추진일정

○ 감사 결과 자치구 통보	:   **********2

○ 감사 결과 해당단지 통보 및 게시	:  **********

- 해당 자치구에서 조사결과 통보 의견수렴 후, 처분 확정시 단지내 게시

○ 자치구 조치사항 점검	:  **********

따로 붙임 : 감사 결과 보고서(구청 통보용) 1부.  끝.