문서번호	공동주택과-16528
결재일자	2016.9.12.
공개여부	부분공개(6)
방침번호

				시 민
주무관	실태조사2팀장	공동주택과장		주택건축국장
이규동	신동진	진경식		09/12 정유승
협 조
	실태조사1팀장		代강성수

同幸․相生 2016년 맑은 아파트 만들기

7월 공동주택 관리실태 **** 결과보고

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2016. 9.

주택건축국

공동주택과

☞ 해당사항이 있는 부분에 ‘ ■ ’ 표시하시기 바랍니다. (※ 비고 : 필요시 검토내용 기재)
구 분	사전 검토항목 점검 사항	검토완료	해당없음	비 고
시민 참여	● 시민 의견 반영 및 사업 참여 방안을 검토하였습니까? 예) 청책토론회, 설문조사, 시민공모 등	■	□
전문가 자문	● 관련 전문가 의견을 반영하였습니까? 예) 자문위원회 개최, 타당성 검토, T/F 운영 등	■	□
갈 등	● 이해 당사자 간 갈등발생 가능성을 검토하였습니까? 예) 주택가 공공주차장 조성, 택시 불법영업 단속 등	■	□
사회적 약자 배려	● 사회적 약자에 대한 배려를 검토하였습니까? 예) 여성, 아동, 장애인, 한부모 가정 등	□	■
일자리	● 일자리 창출 효과 및 일자리 수를 검토하였습니까? 예) 직·간접 채용, 취업알선, 전문인력양성, 창업지원 등	□	■
선거법	● 공직선거법에 저촉 여부를 검토하였습니까? 예) 홍보물 배포, 표창수여, 경품지급, 기부행위 등	□	■
안전	● 시민 안전 위험요인과 안전대책을 검토하였습니까? 예) 장소·시설물 점검, 안전관리 인력확보 등	□	■
타 기관	● 타 기관 협의·협력(타 자원 활용 등)을 하였습니까? 예) 중앙부처, 타 지자체, 투자·출연기관, 민간단체 등	■	□
홍 보	● 사업 홍보 방안을 검토하였습니까? 예) 보도자료, 기자 설명회, 현장 설명회 등	□	■
정 책 영문화	● 정책 영문화 및 해외홍보 방안을 검토하였습니까? 예) 영문 제목‧요약, 해외 언론 보도, 외국어 홈페이지 등	□	■
바른 우리말	● 서울시 행정 순화어 목록을 확인하였습니까? 예) 별첨, 첨부 ⇒ 붙임, 가이드라인 ⇒ 지침 등	■	□
결재문서공개	● 공개 여부를 “비공개”로 설정했다면 법적근거를 명확히 검토하였습니까? 예) 정보공개법 제9조 제1항 제1호~제8호	■	□

목     차

	Ⅰ		조사 개요	1
	Ⅱ		조사 결과 총괄	2
	Ⅲ-1		주요 지적 사례–1)******	6
	□ 공사․용역 분야 ................................... 6 □ 장기수선계획(장기수선충당금) 분야 ........... 10 □ 회계 분야 ......................................... 12 □ 기타 분야 .......................................... 16
	Ⅲ-2		주요 지적 사례–2)********	19
		□ 공사․용역 분야 .................................. 19 □ 장기수선계획(장기수선충당금) 분야 ............ 20 □ 회계 분야 .......................................... 21 □ 기타 분야 .......................................... 25
	Ⅳ		향후 계획	26

Ⅰ. 조사 개요

□ 조사 기간

일 정	추진사항	기간	비 고
`16.07.11 ~ 07.15	본 조사	5일	강서구 의무관리 공동주택 1개소
`16.07.25 ~ 07.29	본 조사	5일	강동구 의무관리 공동주택 1개소

□ 조사 대상 : 2개단지

자치구	단지명	위 치	준공년도	동/세대수	관리	난방	전기	비고
강서구	******	*******	1993.6	10/660	위탁	지역	단일 계약
강동구	********	********	2007.3	2/204	위탁	개별	종합 계약

□ 조사 방법 : 시․구 공무원 및 외부전문가 합동 조사

- 서울시 공동주택과 5명, 자치구청 1명,

- 외부전문가 4명(기술사 1, 건축사 1, 공인회계사 1, 행정 1)

□ 조사범위 : 2013년 이후 처리한 공동주택관리 업무 전반

조사의 기본방향

◊ 공사․용역 분야, 장기수선계획 분야 등 사례분석을 통하여 공동주택 관리 갈등구조 근원적 해결 방안 모색

◊ 입주민 실생활과 밀착된 관리비의 낭비 요소를 적출하여 주민 관심 및 참여를 유도하고, 규정이 미흡한 사항은 제도개선 적극 추진

◊ 수사나 재판에 관여하게 되는 사항 및 소송이 진행 중인 사항은  조사대상에서 제외

※ 근거 : 서울특별시 공동주택 관리 조례 제9조(감사의 요청) 2항

Ⅱ. 조사 결과 총괄

	총 평
******************************************************************************************************************************** ***************************************************************************************************************************** ********************************************************************************************************* *************************************************************************************************************************************************************** ************************************************************************************************************************** ********************************************************************* □ 현 기획조사 결과는 게시판, 서울시 통합정보마당 및 입주민 등에 적극 열람 공개하여 민원의혹을 사전예방하고 입주민간 갈등 해소 유도

□ 행정처분 의견 총괄

단지명	합계	행정 지도	시정 명령	과태료	자격·영업정지		고발	수사 의뢰	비고
					주택관리사	주택관리업자
******	**	**	**	*					***
********	**	*	**	*

연번			적 출 사 항	처분의견	처분대상
Ⅰ			공사·용역 분야
	1.		주택관리업자 및 사업자 선정지침 위반
	**		*******************************	*** ****	****
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	**		************	*** ****	**************
	**		**************************	****	**************
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	**		****************	****	*******
	**		***************	****	****
	**		*************************** *********	****	**************
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*			*********
**			**************	****	**************
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*			****
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**			******************	**** ****	**************
**			*************	****	**************
**			****************	**** ****	**************

□ 1)****** 주요 적출사항

**	***************	****	**************
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***	*********************	****	****
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**	*****************	****	****

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□ 2)******** 주요 적출사항

연번			적 출 사 항	처분의견	처분대상
Ⅰ			공사·용역 분야
	**		*********************
	**		*******************	***	*******
	**		********************	***	****
	**		*********************	****	******* ****
	**		*******************	****	****
	**		*******************	***	****
Ⅱ			*********
1.			**************	****	******* ****
2.			****************	****	****
3.			**********************	****	******* ****
Ⅲ			****
1.			****************	****	******* ****
2.			******************	****	******* ****
3.			********************	****	****
4.			****************	****	******* ****
5.			*******************	****	****
6.			******************	****	****
7.			*****************************	****	****
8.			**********************	****	****
9.			*********************	****	****
Ⅳ			****
1.			*************************	****	****
2.			***********************	****	******* ****

Ⅲ-1. 주요 지적사례–1)******

□ 공사․용역 분야

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건명	선정방법	계약일	금액(천원)	재원	비고
아파트균열보수,재도장,옥상방수,아스콘보수공사	제한경쟁/ 최저낙찰제	12.05.08	698,500 (부가세포함)	장기수선충당금 46,912천원 구청지원금 3,490천원	미정산 금액 64,887천원 지체상금 13,353천원

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구분	장기수선계획서와 주택법 시행규칙 별표5 제7호에 따라 산정한 금액	관리규약상 요 율	적 정 부과금액	실 제 부과금액
2014.12. 이전	446.6원/㎡	100분의 70	312.62원/㎡	151.25원/㎡
2015.1.~5.	446.6원/㎡	100분의 100	446.0원/㎡	151.25원/㎡
2015.6.~7.	446.6원/㎡	100분의 75	334.95원/㎡	151.25원/㎡
2015.8. 이후	359.0원/㎡	100분의 75	269.25원/㎡	151.25원/㎡

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계약명(사업명)	계약일자	홈페이지 공개일자	비고
소독용역 외 19건	2014.07.01.～2015.07.30.	미공개
위수탁관리계약서	2015.07.25	16.07.04.
중계기임대kt 외 21건	2015.11.01～2016.06.30	16.07.05.

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Ⅲ-2. 주요 지적사례–2)대우한강베네시티

□ 공사․용역 분야

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공동주택의 부대시설 및 복리시설(어린이집 제외)은 위탁(임대)하여 운영할 수 없으므로

귀 공동주택 관리주체가 직접 관리하여야 함 (국토교통부 전자민원 - 2013. 05. 14.)

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Ⅳ. 향후 계획

□ 조치계획

❍ 조사결과 및 개선사항 주민 홍보(단지 게시) : 처분 확정 후

- 조사결과 주요 처분사항에 대한 실태조사 결과물(붙임2) 게시

※ 세부내역 : 관리사무소 및 구청 보관‧열람

- 단지별 공동주택통합정보마당에 공개

※ 전체 홈페이지(공지사항 등)에 적출 사례 별도 게시

- 지적사항에 대한 개선내용 게시판 게시(15일)

❍ 시정명령․과태료부과․고발 등 행정처분 및 행정지도

- 행정처분(행정절차법 제2조제2호) 중 시정명령은 행정절차법 제27조에 의거 제출기한을 정하여 의견제출 절차 준수하여 처리

- 과태료 부과처분은 질서행위규제법 제16조에 따라 제출기한을 정하여 의견제출 절차 준수하여 처리

□ 추진일정

❍ 실태조사 결과 자치구 통보	:  ***********

❍ 실태조사 결과 해당단지 통보 및 게시	:  *************

- 해당 자치구에서 조사결과 통보 의견수렴 후, 처분 확정시 단지내 게시

❍ 해당 자치구 조치사항 점검	:  *********

따로 붙임 : 1) 실태조사 결과 보고서(구청용) 2부.

2) 실태조사 결과 보고서(시민 게시용) 2부.  끝.